Faxes referrals received to the referral department.Prints physician schedules for clinical teams. Uses multiple practice management systems to extract information. Schedules web appointments that have been requested by patients. Schedules patient appointments including triage patients. Scans correspondence received in mail or fax to Cotswold.Serves as translator for Surgery Coordinators when needed. Reviews and approves translated correspondence and patient forms. Handles all Spanish calls and voicemails. If assigned bilingual responsibilities, monitors all Spanish NotifyMD web messages. Provides support to technical staff and physicians as required to ensure timely flow of patients through the system. Washam) Prepare premature baby charts.įloats between Check-In and Check-Out in order to ensure that coverage corresponds to patient volume. Prepares charts by performing pre-registration review Prepare any charts where physician may travel to occasional location (ie. Monitors missing charges in NextGen and work with clinical teams to get charges entered in a timely fashion. Accurately calculates patient charges and collects required co-payments for services rendered.Files Charges in NextGen and routine vision system (VSP). Verifies and reviews eligibility in NextGen and all payer sites as necessary. Pulls routine eye plans and obtains authorizations (VSP, EyeMed, Community Eye Care). Obtains or updates patients demographic information and copies insurance cards at every visit.Ĭorrectly enters all required data elements into the physician practice management system.Īnswers patient and family member questions as needed and appropriate.įollows appropriate workflow processes for check in and check out. Obtains all data elements necessary to process patients claim for insurance benefits and for accurately billing patient for any co-payments, deductibles and non-covered services.Īcknowledges patient upon their arrival and greets them in a friendly, professional manner. Greets patients and ensures a complete and accurate check-in and check-out process for patients.
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